How OneTera handles your data

We take the privacy of our website visitors and customers seriously. This Privacy Policy aims to explain how we collect, use and protect your personal information when you interact with us.

Usage data and personal information

We pay great attention to the privacy of our visitors and customers, We ensure the confidentiality of the information we collect, while clarifying the type of information the site collects. How we deal with this data, How are they protected and used? Under what circumstances is it disclosed?

1. Information we collect

When you use the One Terra website, We may collect personal information through several means, including: When you register an account with us, Or send an inquiry, Or provide information while using our Services. This information may include, but is not limited to:

  • basic personal information, like: Name and email address.
  • financial information, like: Billing information and payment methods.
  • contact information, like: phone number.
  • Information for communicating and interacting with the website and services.

2. How we use the information

We use the information we collect to provide and improve our services and your site experience. The information may be used for the purposes of, like:

  • Personalize the user experience and deliver relevant content.
  • Processing requests and providing technical support.
  • Analyze data and improve the performance of the website and services.
  • Send newsletters, updates and marketing communications.
  • Accounts and billing management.

3. How long do we retain data?

We retain data for as long as is necessary to perform the purpose for which it was collected, In accordance with applicable laws and legislation or until you exercise your right to deletion.

The duration of data retention can vary depending on the type of data and the purpose for which it is collected. However, We will delete some types of data after a much shorter period of time to ensure that your privacy is maintained and protected.

Privacy and confidentiality statement

3. Share information

We do not sell or share your personal information with third parties without your explicit consent. Except with related parties, like: Government agencies in cases of issuing invoices, And social media platforms to open accounts, like: Snapchat, Twitter, Instagram, Facebook, LinkedIn.

4. Security

We take appropriate security measures to protect personal information against unauthorized access, use, alteration or disclosure.

5. How does One Terra keep your personal information secure?

Take reasonable steps to establish appropriate physical and electronic safeguards to protect the integrity and security of your personal information and to prevent unauthorized or unlawful processing of or damage to your personal information.

These procedures include internal reviews of data collection, storage and processing practices and security measures (strong password protection and in certain areas industry standard SSL encryption to protect data transmissions), In addition to physical security measures to protect against unauthorized access to the systems in which we store data.

6. What are your privacy rights?
You have the full right to modify or delete your personal data at any time. We are committed to protecting your privacy and the confidentiality of your personal information. We support your rights to control your data. If you would like to update, amend or delete any information we hold about you, Please contact us and we will be happy to assist you with this.

Cookies
We use cookies to improve and personalize your experience and improve our services to suit your needs and interests. You can also accept or decline the use of cookies, However, please note that refusing to use them may affect your experience on the Site.

Essential cookies
Essential cookies are essential to enable you to navigate the website correctly, These files store specific information that facilitates navigation in all sections of the site. These cookies do not store any information that is used for advertising or tracking purposes. Without activating essential cookies, The site may not function properly.

Personalized cookies

These cookies store information, like: Your personal preferences; And use it to customize a unique experience for you, This may include: Show a pop-up only once during your visit, Or save your language preferences, Or allow you to automatically sign in to some of our features.

Advertising cookies

Some third-party advertisers may use cookies and web beacons to display ads on our site, like: Google AdSense. Information may be collected, like: IP address, web browser, and the user’s geographic location to personalize ads.
Users can disable personalized advertising through their browser’s advertising settings. By continuing to use the site, You agree to the use of cookies.

Compliance and updates

  • Policy updates
    We may update this Privacy Policy from time to time to align with changes in legal or technological practices. With a commitment to post any changes on this page and update the “Last Updated” date at the top of the page.

contact information

  • Connect with us
    If you have any questions or inquiries about our privacy policy, Please contact us via: Contact us page
    Our team will work to help you.

Thank you for visiting and trusting our One Terra website.